Welcome to Hotel Dhoondo. By accessing or using our website [www.hoteldhoondo.com], our mobile applications, or any of our services (collectively, the “Services”), you agree to comply with and be bound by the following Terms and Conditions of use (“Terms”), which, together with our Privacy Policy, govern Hotel Dhoondo’s relationship with you in relation to the Services.
The term “Hotel Dhoondo” or “us” or “we” refers to the owner of the Website, whose registered/operational office is [Insert Registered Address, e.g., Adda Rahatpur behind Polytechnic College, Etawah, Uttar Pradesh 206001, India]. The term “you” refers to the user or viewer of our Website or Services.
Use of the Website and Services
- General Information: The content of the pages of this Website is for your general information and use only. It is subject to change without notice.
- No Warranty: Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this Website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- User Responsibility: Your use of any information, materials, or Services on this Website is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any products, services, or information available through this Website meet your specific requirements.
Booking and Reservation Terms
- Booking Facilitation: Hotel Dhoondo acts as an intermediary between you and accommodation providers (e.g., hotels, resorts). When you make a booking through our Services, you enter into a contract directly with the accommodation provider. We are not a party to that contract.
- Accuracy of Information: You are responsible for providing accurate personal, contact, and payment information during the booking process. Errors in the information provided may result in booking issues, for which we are not liable.
- Booking Confirmation: A booking is confirmed only after you receive a confirmation email from us. We reserve the right to refuse or cancel bookings at our discretion, subject to applicable laws.
- Pricing and Payments:
- Prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated and are subject to change until the booking is confirmed.
- Prices may exclude additional taxes, service fees, or resort fees, which will be disclosed during the booking process.
- Payments are processed securely through our payment gateway. You agree to pay all charges incurred at the time of booking.
- Cancellations and Refunds:
- Cancellation policies vary by accommodation provider and will be clearly stated during the booking process.
- Refunds, if applicable, are subject to the accommodation provider’s policy and our refund processing timelines.
- Non-refundable bookings are not eligible for refunds unless otherwise stated.
Intellectual Property
- Ownership: This Website contains material owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics, and content. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms.
- Trademarks: All trademarks reproduced on this Website that are not the property of, or licensed to, us are acknowledged on the Website.
Restrictions on Use
- Unauthorized Use: Unauthorized use of this Website may give rise to a claim for damages and/or be a criminal offense. You may not use the Website in any way that causes, or may cause, damage to the Website or impairment of its availability or accessibility.
- Linking:
- From time to time, this Website may include links to other websites for your convenience to provide further information. We do not endorse these websites and are not responsible for their content.
- You may not create a link to this Website from another website or document without Hotel Dhoondo’s prior written consent.
Liability and Disclaimers
- Limitation of Liability: To the fullest extent permitted by law, Hotel Dhoondo, its affiliates, directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or Services, including but not limited to damages for loss of profits, data, or other intangible losses.
- Force Majeure: We are not liable for any failure to perform our obligations under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, strikes, or technical failures.
Governing Law
- Jurisdiction: Your use of this Website and any dispute arising out of such use is subject to the laws of India. Any legal proceedings arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Insert City, e.g., Etawah], Uttar Pradesh, India.
Miscellaneous
- Changes to Terms: We reserve the right to modify these Terms at any time. Updated Terms will be posted on the Website, and your continued use of the Website or Services constitutes acceptance of the revised Terms.
- Contact Us: For any questions or concerns regarding these Terms, please contact us at hoteldhoondo@gmail.com.
By using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
